Terms & Conditions

01Acceptance of terms

These Terms & Conditions ("Terms") govern your access to and use of the website at https://velari-studio.com (the "Site") and the marketing services provided by Velari Studio ("Velari Studio," "we," "us," or "our"). By accessing the Site or engaging our services, you ("you," "Client," or "user") agree to these Terms. If you do not agree, do not use the Site or our services.

Where we enter into a separate written agreement, statement of work, or proposal with a Client, that document will govern the specific engagement and will control in the event of a conflict with these Terms.

02Description of services

Velari Studio is a U.S.-based marketing and marketing consulting agency. Our services may include marketing consulting, digital advertising, paid ads management, campaign strategy, lead generation, branding, website and landing page support, analytics, creative strategy, and related digital marketing services. The specific scope, fees, and deliverables for any engagement will be described in a proposal, statement of work, or other written agreement.

03Client responsibilities

To deliver our services effectively, we rely on you to cooperate and provide accurate information and materials in a timely manner. You are solely responsible for:

• The accuracy and legality of any claims, offers, pricing, promotions, testimonials, and before/after images you provide or approve.
• Ensuring that your products, services, and marketing comply with all laws, regulations, and industry requirements applicable to your business — including any rules governing regulated products or services.
• Obtaining any licenses, permits, approvals, disclosures, or consents required for your industry or offers.
• Reviewing and approving deliverables, creative, and campaigns before they go live.
• Maintaining the rights and permissions for any materials you supply to us.

You acknowledge that you, not Velari Studio, are the party responsible for the substance of your offers and the legal and regulatory compliance of your business.

04Account access and third-party platforms

Our services often require access to your accounts on third-party platforms — such as advertising, analytics, hosting, CRM, and payment platforms. You authorize us to access and operate those accounts as reasonably necessary to perform the services. You are responsible for maintaining your own accounts in good standing and for complying with the terms of each platform. You may revoke access at any time, though doing so may limit or prevent our ability to perform the services.

05Payments, billing, late payments, and refunds

Fees, billing cycles, and payment terms will be set out in your proposal, statement of work, or invoice. Unless otherwise agreed in writing:

• Invoices are due upon receipt or by the date stated on the invoice.
• Advertising spend, media budgets, and third-party platform or tool costs are separate from our service fees and are your responsibility unless expressly stated otherwise.
• Late or unpaid amounts may result in suspension or termination of services and may incur late fees or interest to the extent permitted by law.
• Except where required by law or expressly stated in a written agreement, fees are non-refundable, including fees for work already performed and for committed engagement periods.

Payments may be processed through third-party payment processors such as Stripe, and your use of those services is subject to their terms.

06No guaranteed marketing results

Marketing outcomes depend on many factors outside our control, including your offers, pricing, market conditions, competition, and third-party platform behavior. Accordingly, Velari Studio does not guarantee any specific ad approvals, revenue, leads, sales, return on ad spend (ROAS), conversion rates, or platform performance. Any examples, projections, benchmarks, or past results are illustrative only and are not a promise or guarantee of future results. You agree that our services are provided on a best-efforts basis and that results may vary.

07Advertising platform approvals and compliance

Advertising platforms — including Meta, Google, TikTok, and LinkedIn — independently review, approve, reject, restrict, and remove ads and accounts according to their own policies, which can change at any time. Velari Studio does not guarantee that any ad, campaign, or account will be approved, will remain active, or will not be restricted or suspended. You are responsible for ensuring your offers and creative comply with each platform's policies and with applicable law. We are not responsible for outages, suspensions, policy changes, rejected ads, account restrictions, billing changes, or data loss caused by these or other third-party platforms.

08Intellectual property

Subject to full payment and any terms in your written agreement, final deliverables we create specifically for you in the course of an engagement are intended for your use as described in that engagement. However, Velari Studio retains all rights to its pre-existing and independently developed materials — including its templates, frameworks, processes, methodologies, tools, software, and know-how — even where such materials are incorporated into or used to produce deliverables. The Site and Velari Studio's own brand, content, and trademarks remain our property.

09Client materials and licenses

Content and materials you provide to us remain your property. You grant Velari Studio a non-exclusive, royalty-free license to use, reproduce, modify, and display your materials solely as necessary to perform the services. You represent that you have the rights to provide those materials and that our use of them as directed by you will not infringe the rights of any third party. Unless you opt out in writing, you grant us permission to reference your name, logo, and non-confidential work for our portfolio and promotional purposes.

10Confidentiality

Each party may receive confidential information from the other in connection with the services. Both parties agree to use the other's confidential information only as needed to perform or receive the services and to protect it from unauthorized disclosure using reasonable care. This obligation does not apply to information that is publicly available, already known, independently developed, or required to be disclosed by law.

11Third-party tools and services

Our services rely on third-party platforms, tools, and services — including advertising, analytics, hosting, CRM, and payment providers. These third parties operate independently under their own terms and policies. We do not control them and are not responsible for their availability, performance, pricing, decisions, or data practices. Your use of any third-party service is subject to that provider's terms.

12Website use restrictions

When using the Site, you agree not to:

• Use the Site for any unlawful, harmful, or fraudulent purpose.
• Attempt to gain unauthorized access to the Site, its systems, or related networks.
• Interfere with or disrupt the Site, introduce malicious code, or place an unreasonable load on our infrastructure.
• Copy, scrape, reproduce, or redistribute Site content without authorization.
• Infringe the intellectual property or other rights of Velari Studio or any third party.

13Limitation of liability

To the maximum extent permitted by law, Velari Studio and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or business opportunities, arising out of or relating to the Site or our services, even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the services will not exceed the fees you paid to Velari Studio for the specific services giving rise to the claim during the three (3) months preceding the event giving rise to the liability. The services and the Site are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

14Indemnification

You agree to indemnify, defend, and hold harmless Velari Studio and its owners, employees, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: your products, services, offers, or marketing; the accuracy or legality of materials and claims you provide or approve; your violation of any law, regulation, or third-party platform policy; your breach of these Terms; or your infringement of any third-party right.

15Termination

Either party may terminate an engagement as described in the applicable written agreement, or, where no term is specified, upon reasonable written notice. We may suspend or terminate services or access to the Site immediately for non-payment, violation of these Terms, or conduct we reasonably believe is unlawful or harmful. Upon termination, you remain responsible for fees and costs incurred through the effective date of termination. Provisions that by their nature should survive — including payment obligations, intellectual property, confidentiality, limitation of liability, and indemnification — will survive termination.

16Governing law

These Terms are governed by and construed in accordance with the laws of the State of [State / Jurisdiction], without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or our services will be subject to the exclusive jurisdiction of the state and federal courts located in [County / State], unless otherwise agreed in writing.

Placeholder: Please insert your governing state, county, and any preferred dispute-resolution venue or arbitration provisions in consultation with legal counsel.

17Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Effective date" above. Your continued use of the Site or our services after an update constitutes acceptance of the revised Terms.

18Contact information

If you have questions about these Terms & Conditions, please contact us: