Privacy Policy

01Introduction

Velari Studio ("Velari Studio," "we," "us," or "our") is a U.S.-based marketing and marketing consulting agency. We respect your privacy and are committed to handling information responsibly. This Privacy Policy explains what information we collect from our clients and from visitors to https://velari-studio.com (the "Site"), how we use and share that information, and the choices you have.

By using our Site or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Site or our services.

02Information we collect

We collect information in two broad ways: information that clients and website visitors provide to us directly, and information that is collected automatically when you interact with our Site or campaigns. We also receive information through the third-party platforms and tools we use to deliver marketing services.

03Information clients and website visitors provide

We collect information you voluntarily give us, including when you submit a contact or inquiry form, request a proposal, sign an agreement, communicate with us by email, or engage us for services. This may include:

• Name, business name, job title, email address, phone number, and mailing address.
• Billing and payment details necessary to invoice and collect for services (payment card data is processed by our payment processor, not stored by us).
• Information about your business, goals, budgets, and the products or services you offer.
• Marketing assets and materials you share with us, such as creative, copy, logos, customer lists, and access to your advertising or analytics accounts.
• Any other information you choose to include in your communications with us.

04Automatically collected information

When you visit our Site, we and our service providers may automatically collect certain technical information, including:

• IP address, approximate location, browser type, device type, and operating system.
• Pages viewed, links clicked, referring URLs, and the dates and times of your visits.
• Interaction data collected through cookies, pixels, and similar technologies.

This information helps us understand how the Site is used, maintain its security, and improve performance.

05Cookies, analytics, tracking pixels, and similar technologies

We use cookies and similar technologies — including tracking pixels, tags, and local storage — to operate the Site, remember preferences, measure traffic, and understand how visitors engage with our content. We may use analytics tools (such as Google Analytics) and conversion or event pixels provided by advertising platforms.

Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect how parts of the Site function. Where required by law, we will request your consent before placing non-essential cookies.

06Advertising and remarketing tools

We — and, on their behalf, our clients — may use advertising and remarketing tools from platforms such as Meta (Facebook and Instagram), Google, TikTok, and LinkedIn. These tools may use cookies and pixels to show relevant ads, measure ad performance, and build audiences. As a marketing agency, we may also configure these tools within our clients' own advertising accounts as part of the services we provide.

You can typically manage interest-based advertising preferences through each platform's ad settings and through industry opt-out resources such as the Digital Advertising Alliance and Network Advertising Initiative.

07How we use information

We use the information we collect to:

• Provide, manage, and improve our marketing services and the Site.
• Respond to inquiries, prepare proposals, and communicate about projects.
• Set up, manage, and optimize advertising campaigns, analytics, and reporting.
• Process payments, send invoices, and maintain business records.
• Send service updates and, where permitted, marketing communications.
• Detect, prevent, and address security issues, fraud, or misuse.
• Comply with legal obligations and enforce our agreements.

08How we share information with service providers

We do not sell your personal information. We share information only as needed to operate our business and deliver services, including with trusted service providers and subcontractors who perform functions on our behalf — such as hosting, analytics, email delivery, payment processing, customer relationship management, and advertising platforms. These providers are permitted to use the information only to perform services for us and are expected to protect it appropriately.

We may also disclose information when required to comply with applicable law, legal process, or governmental request; to protect the rights, property, or safety of Velari Studio, our clients, or others; or in connection with a business transaction such as a merger, acquisition, or sale of assets.

09Third-party platforms

Delivering modern marketing services requires the use of third-party platforms and tools. Depending on the engagement, these may include, among others:

• Advertising platforms: Meta (Facebook and Instagram), Google, TikTok, and LinkedIn.
• Payments: Stripe and similar payment processors.
• Hosting providers: website and infrastructure hosting services.
• CRMs: customer relationship management and email marketing platforms.
• Analytics tools: web and campaign analytics and tag management services.

Each third-party platform operates under its own privacy policy and terms, which govern how that platform collects and processes data. We encourage you to review the privacy policies of any platforms relevant to your engagement. We are not responsible for the independent practices of these third parties.

10Data security

We use reasonable administrative, technical, and organizational measures designed to protect the information we hold against loss, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee its absolute security.

11Data retention

We retain information for as long as necessary to provide our services, maintain business and financial records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete it or de-identify it.

12User rights and choices

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, update, or request deletion of information we hold about you, and the right to object to or restrict certain processing. To exercise any available rights, please contact us using the details below. We will respond consistent with applicable law and may need to verify your identity before acting on a request.

13Opting out of marketing communications

You can opt out of our marketing emails at any time by following the unsubscribe instructions included in those messages or by contacting us directly. Even if you opt out of marketing communications, we may still send you non-promotional messages related to an active engagement, such as project updates, invoices, or responses to your inquiries.

14Children's privacy

Our Site and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

15Links to third-party websites

Our Site and communications may contain links to third-party websites and resources. We provide these links for convenience and do not control, endorse, or assume responsibility for the content, privacy practices, or policies of any third-party sites. We encourage you to review the privacy policies of any website you visit.

16Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Effective date" above. Your continued use of the Site or our services after an update constitutes acknowledgment of the revised policy.

17Contact information

If you have questions about this Privacy Policy or how we handle information, please contact us: